Shipping Policy
A legal disclaimer
​This Shipping Policy applies to all orders placed with Abrams Leather (“we”, “us”, “our”) through our website and is drafted in accordance with the laws of the Republic of South Africa, including the Consumer Protection Act 68 of 2008 (CPA) and the Electronic Communications and Transactions Act 25 of 2002 (ECTA).
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1. Shipping Areas
1.1 We currently ship orders within the Republic of South Africa.
1.2 International shipping may be offered by arrangement only and is subject to additional terms, duties, and customs procedures.
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2. Processing Time
2.1 All products are handmade. Processing and production times may vary depending on the item ordered and current workload.
2.2 Estimated production and dispatch times will be communicated at the time of order or upon request.
2.3 Orders are processed only after full payment has been received.
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3. Shipping Methods and Costs
3.1 We use reputable third-party courier services to deliver orders.
3.2 Shipping costs are calculated and displayed at checkout unless otherwise agreed in writing.
3.3 We reserve the right to change courier providers without prior notice.
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4. Delivery Times
4.1 Delivery timeframes provided are estimates only and are not guaranteed.
4.2 Delays may occur due to courier delays, weather conditions, public holidays, customs inspections, or other circumstances beyond our control.
4.3 We shall not be liable for losses arising from delivery delays once an order has been dispatched.
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5. Risk and Ownership
5.1 Ownership of goods passes to the customer once full payment has been received.
5.2 Risk of loss or damage passes to the customer upon delivery to the address provided.
5.3 Where delivery is delayed due to incorrect address details supplied by the customer, any additional costs incurred will be for the customer’s account.
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6. Damaged or Lost Parcels
6.1 Customers must inspect goods upon delivery.
6.2 Any damage, shortage, or incorrect items must be reported to us in writing within 48 (forty-eight) hours